What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.
When do we collect information?
We collect information from you when you place an order, subscribe to a newsletter, fill out a form or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
• To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
• To improve our website in order to better serve you.
• To allow us to better service you in responding to your customer service requests.
• To quickly process your transactions.
• To ask for ratings and reviews of services or products
• To follow up with them after correspondence (live chat, email or phone inquiries)
How do we protect your information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use ‘cookies’?
• Help remember and process the items in the shopping cart.
• Understand and save user’s preferences for future visits.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, Some of the features that make your site experience more efficient may not function properly.
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses..
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We may use Google AdSense Advertising on our website.
We have implemented the following:
• Demographics and Interests Reporting
We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.
California Online Privacy Protection Act
According to CalOPPA, we agree to the following:
Users can visit our site anonymously.
Can change your personal information:
• By emailing us
You will have the right to access, rectificatie, cancel and opposite your personal data at all times by communicating by email to firstname.lastname@example.org
How does our site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioral tracking?
It’s also important to note that we do not allow third-party behavioral tracking
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
We do not specifically market to children under the age of 13 years old.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email
• Within 7 business days
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
Memory Futures Child Protection Policy
Adopted by the partners of the Memory Futures consortium: Limmud Hungary (Limmud Magyarország Alapítvány), FestivALT (Stowarszyszenie FestivALT), Limud Baltics (Limmud Baltics Liit), Limmud Helsinki (Helsingin juutalainen nuorisoseura ry), Limmud Mallorca (Associació Cultural Limud Mallorca), Limmud Netherlands (Stichting Limmoed Nederland), Limmud Oresund (ÖRESUNDSLIMMUD SVERIGE), Liberal Jewish Community of Luxembourg (COMMUNAUTE ISRAELITE D’ESCH) and Limmud Germany (Limmud e.V.)
Memory Futures believes that individuals should never experience abuse of any kind. We have a responsibility at Limmud events to promote the welfare of all children and vulnerable individuals and to keep them safe. We are committed to practice in a way that protects them.
Memory Futures is committed to safeguarding and promoting the welfare of all its participants. This includes all office staff employed by the organisations of Memory Futures, all volunteers and all attendees at physical and online events. This is addressed in more detail in our Code of Conduct and complaints policies.
We recognise that:
– All individuals, regardless of age, disability, gender, racial heritage, religious belief, sexual orientation or identity, have a right to equal protection from all types of harm or abuse.
– Some individuals are additionally vulnerable because of the impact of previous experiences, their level of dependency, communication needs or other issues.
– Working in partnership with children, young people, their parents/guardians, carers, vulnerable individuals and other agencies is essential in promoting their welfare.
– In cases involving children, the welfare of the child or vulnerable individual is paramount, as enshrined by the EU Charter of Fundamental Rights, Article 24 and the UN’s Declaration of the Rights of the Child.
The aim of this document is to make all those involved in running Limmud events – either professionally or on a volunteer basis – aware of what to do if a participant discloses information to you about abuse or neglect that they or someone else has suffered. As an event organiser / Limmud team member / volunteer, it is possible that you will be approached by a participant seeking help, advice or support.
1. Recognition of abuse
Abuse can take many forms including, but not exclusive to:
• Physical abuse, emotional or verbal abuse
• Sexual abuse
2. What to do if a participant makes a disclosure to you about any form of abuse or neglect
It is recognised that a participant may seek you out to share information about abuse or neglect, or talk spontaneously individually or in groups whilst you are present.
In these situations, YOU MUST:
• Consider if you’re in a group whether to continue the conversation privately (especially with children).
• Listen carefully. DO NOT directly question the individual.
• Give the participant time and attention – don’t rush the disclosure process.
• Explain that you cannot promise not to speak to others about the information the participant has or is about to share. Offering false confidentiality puts you in a difficult position because you are likely to have to pass on what you have been told.
• Allow the participant to give a spontaneous account; do not stop someone who is freely recalling significant events, even if it is to clarify something you are unsure about.
• Make an accurate record of the information you have been given taking care to record the time, setting and people present. You should also take note of the participant’s physical presentation in the case of physical abuse. Make these notes as carefully as possible and do not throw them away as they may later be
needed as evidence.
• Use the participants’ own words where possible – try not to change details for the sake of grammar or sentence structure as this could alter the account given.
• Once the participant has finished their account, reassure them that they have done the right thing in telling you.
• Tell the participant what you are going to do next and explain that you will need to get help to keep them safe.
• DO NOT ask the participant to repeat their account of events to anyone else.
3. Reporting a disclosure
In the event of a disclosure being made it must be reported via the designated team welfare officer or child protection officer as soon as possible. The welfare officer will handle the disclosure process from then on.
Welfare officer for Limmud Hungary is Peter Neumann, he can be contacted through www.limmud.hu.
Welfare officer for FestivALT is Magda Rubenfeld Koralewska, she can be contacted through www.festivalt.com.
Welfare officer for Limud Baltics is Irina Shlik, she can be contacted www.limmudbaltics.eu.
Welfare officer for Limmud Helsinki is Ariel Nadbornik, he can be contacted through www.limud.fi.
Welfare officer for Limmud Mallorca is Mounir Arjdal, he can be contacted through www.limudmallorca.com.
Welfare officer for Limmud Netherlands is Lisette van Lieshout, she can be contacted through www.limmoed.nl.
Welfare officer for Limmud Oresund is Henryk Rozenberg, he can be contacted through www.oresundslimmud.org.
Welfare officer for the Liberal Jewish Community of Luxembourg is David Weis, he can be contacted through www.jewish.lu.
Welfare officer for Limmud Germany is Frauke Ohnholz, she can be contacted through www.limmud.de.
It is the responsibility of the welfare officers to maintain a log of incidents reported and the action taken.
4. Immediate Action to Ensure Safety
Immediate action may be necessary at any stage in the safeguarding/disclosure situation.
IN ALL CASES IT IS VITAL TO TAKE WHATEVER ACTION IS NECESSARY TO SAFEGUARD THE PARTICIPANT CONCERNED.
If emergency medical attention is required, an ambulance should be called and then the onsite medic should be contacted. If there are concerns about continued (non-medical) danger, the police should be contacted (by dialling 112) and then on-site security team should be notified. If the report is made by a participant attending an online event, it may be necessary to notify their emergency contacts.
If you are in any doubt as to whether emergency action is required to ensure the safety or health of a participant or volunteer, please ask for advice from a senior volunteer (such as a board member), speak to someone at the security team, or call the police on a nonemergency number.
5. Policy Review
The Memory Futures Consortium is committed to reviewing our policy and good practice annually. This policy should be read alongside our policies and procedures on:
• Code of conduct
• Complaints policy
• Data Protection and Confidentiality policy
• Staff induction and training
• Health and Safety policies (as applicable)
This policy was last reviewed on: October 2022